terms and conditions

Our T's & C's

1. The Company
Refers to Automotive Delivery Company Limited T/a ADC, Registered in England & Wales Company Registration Number 07700190.

2. The Customer
Refers to the organisation or person requesting the company’s services.

3. These Terms and Conditions
These terms and conditions will apply in all circumstances when the Company has been instructed to move a vehicle verbally or in writing, with or without an order or reference number. It is the customer’s responsibility to ensure that they are aware of any changes relating to these terms and conditions at the time of placing an order. Printed copies of these terms and conditions are available from the company’s website at www.adclogistics.co.uk or upon request.

4. Movement of Vehicles
At the point of movement of any vehicle, it is the customer’s responsibility to ensure that the vehicle holds a current MOT and is roadworthy. The company reserves the right to refuse to move any vehicle which it considers not to be roadworthy. Vehicle collection/delivery times are estimated only and are subject to waiting time, the vagaries of public transport, traffic, adverse weather conditions and or any other circumstances. The company accepts no liability for any costs arising from such circumstances including having to cancel collection/delivery due to these circumstances.

5. Cancellation
The customer will not be charged by the company for cancelling a collection/delivery instruction order, where no less than 24 hours notice of cancellation is provided by the customer to the company. Where less than 24 hour notice of cancellation is given by the customer, or for whatever reason the vehicle is not available for collection when the company’s driver is en route, or at the stated point of collection, the customer will be charged the full amount for the cancelled or failed collection.

6. Waiting Time
The company’s drivers will be expected to wait no longer than 30 minutes from the appointed collection/ delivery time. Any time beyond 30 minutes a driver is kept waiting, will be charged by the company to the customer for the delay and its impact on follow on jobs scheduled for the driver. Waiting time will accordingly be charged at the rate of £15.00 plus VAT per hour.

7. Prices
All prices quoted by the company are based on the information provided to the company by the customer upon making a booking. If a collection or delivery cannot be carried out due to incorrect information provided by the customer, then the booking may be changed or cancelled subject to the full cancellation charge being levied. All Prices quoted are subject to VAT, cost of fuel (where applicable) tolls, congestion charges, breakdown charges and or any other charges.

8. Damage to vehicles
The company will not be responsible for any damage to vehicles due to, but not limited to, mechanical failure, stone chips, windscreen damage, punctures, blow outs, etc. So far as is possible, the company will deliver the vehicle in the same condition as it was when collected. The company will not be responsible for any vehicle damage ascertained after the company delivers the vehicle and the customer has signed to accept the vehicle and the condition of the vehicle. The company cannot guarantee or accept any liability for its driver’s appraisal of the condition of the vehicle upon collection or delivery of the vehicle in wet, dark conditions or where inspection is hampered because the vehicle is dirty.

9. Breakdown
In the event of a vehicle breakdown, the customer is liable for the cost of call out; for any roadside repair; or for recovery of the vehicle and any other costs incurred. Where a vehicle breaks down, the company will immediately contact the customer to obtain its instruction to call out the AA, or the customer may nominate its own preferred vehicle recovery agent for the customer to call. Where a breakdown occurs outside normal office hours the company will call out the AA without reference to the customer at its discretion and invoice the cost to the customer as soon as it is practicable to do so.

10. Queries
Any invoice queries must be raised within 10 days of the invoice being rendered by the company. Any queries raised after that time will not be entertained.

11. Payment
The company’s invoices are payable in full, without set off or deduction, within 14 days or 30 days as agreed and as clearly stipulated on the invoices. The company’s invoices will be payable on or before the due date and the due date will not be affected by any query arising from the customer or its agent arising from any failure of the customer to notify the company of any relevant specific purchase order or booking order reference. The company reserves the right to additionally charge the customer where the customer fails to pay invoices to agreed credit terms the following: a) All collection and legal charges incurred in recovery of the invoice.b) Late Payment Interest and Compensation under The Late Payment of Commercial Debt (Interest) Act 1998 and any subsequent amending legislation.

12. Jurisdiction
These terms and conditions shall be governed by the Laws of England and Wales and shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
Contact us

01543 228606